Help Centre
Frequently asked questions
Shilajit is a natural resin that seeps from Himalayan rocks during warm months. It is rich in fulvic acid and over 80 ionic minerals. Our Shilajit is sourced from the Pir Panjal range above 16,000 ft and is NABL lab-certified — every batch has a unique lot number you can verify at nutkash.in/verify.
Dissolve a pea-sized portion (approximately 200mg) in warm water or milk once daily on an empty stomach. Do not exceed 500mg per day.
Yes. Our saffron is sourced exclusively from Pampore, the GI-certified saffron belt of Kashmir. It is A++ grade — deep red threads with no yellow stamens. We do not source from Iran or blend with other origins.
All our products are sourced directly from farming families across the Kashmir Valley — saffron from Pampore, Shilajit from the Pir Panjal range, honey from high-altitude meadows, and oils from cold-press units in Srinagar. No middlemen. Every lot is mapped, dated, and traceable.
Yes, we ship pan-India. Orders are dispatched from Srinagar within 24 hours. Most metro orders arrive within 3–5 business days. Remote areas may take 5–7 business days.
Yes — free shipping on every order, no minimum required. All orders are dispatched from Srinagar within 24 hours.
No, we currently accept online payments only — UPI, debit/credit cards, and net banking. COD is not available.
We do not accept returns or exchanges. However, if your order arrives damaged or with a packaging issue, please contact our customer support via WhatsApp within 48 hours of delivery with photos of the damage. We will review the case and arrange a replacement or refund where applicable.
Every Shilajit batch has a unique lot number printed on the label. Visit nutkash.in/verify and enter your lot number to access the full NABL lab certificate, including heavy-metal screening and fulvic acid content.
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